Questions

Frequently asked.

Everything you need to know about running a TikTok Shop affiliate program with Cruva.

How does Cruva integrate with my current TikTok Shop setup?
Cruva seamlessly integrates through the user management system. It works within your current system without needing extensive setup or changes to your workflow.
How do I track the performance of my outreach campaigns?
Cruva provides detailed analytics and reporting tools that track the performance of your outreach campaigns. You can view metrics such as response rates and sample requests directly from your dashboard.
What kind of support can I expect if I encounter issues?
We offer 24/7 customer support through multiple channels, including live chat, email, and Discord. Our team is here to help you resolve any issues promptly and ensure your experience with Cruva is smooth.
Can I increase the number of messages I send as my business grows?
Yes, Cruva is designed to scale with your business. You can easily upgrade your plan at any time to increase your daily messaging limits and access additional features as your needs grow.
Is there a risk of my account getting banned or flagged by using Cruva?
Cruva is an Official TikTok Shop Partner and is compliant with TikTok's terms of service. In our 1+ years of operation, we have not had a single account get banned or flagged.
Do I need to download anything?
No downloads ever. Our software runs completely on the cloud. Mac or PC friendly.
How many affiliates can I reach daily with Cruva?
With Cruva, you can reach over 3,000 potential affiliates daily to rapidly expand your network and marketing reach without additional effort.
How does Cruva help me find the perfect affiliates for my brand?
Cruva provides sophisticated filtering options to help you pinpoint the ideal affiliates for more targeted and effective campaigns, ensuring you connect with the right creators.
Can I manage multiple TikTok shops with one account?
Yes, Cruva allows you to seamlessly manage all your TikTok shops under one account, simplifying campaign oversight and success tracking.
How does Cruva's pricing work?
Cruva offers tiered pricing plans to meet different needs. Whether you're a new seller or an agency with multiple shops, we have flexible pricing options that scale with your business.

Still have questions? Our team can help.

Get a walkthrough of Cruva tailored to your brand and team — or jump straight in with 14 days free.